Privacy Policy
Effective Date: September 11, 2026
J&J Plumbing LLC (“J&J Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, request plumbing services, contact us, or communicate with us by phone, email, or text message.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Service address
- Information about your plumbing needs
- Appointment or service details
- Information submitted through our website forms
- Communications you have with J&J Plumbing by phone, email, or text message
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. How We Use Your Information
J&J Plumbing may use the information we collect to:
- Respond to inquiries and service requests
- Schedule and confirm appointments
- Provide plumbing services
- Send service updates and appointment reminders
- Communicate with you about your requested services
- Provide estimates and follow up regarding service requests
- Respond to customer questions
- Improve our website, services, and customer experience
- Send promotional or marketing communications when you have provided the appropriate consent
- Comply with applicable legal and regulatory requirements
3. SMS/Text Messaging
If you voluntarily provide your phone number and separately consent to receive text messages from J&J Plumbing, you may receive SMS messages related to your service request, appointments, estimates, customer care, service updates, and, where applicable, promotional offers.
Message frequency varies based on your interactions with J&J Plumbing and the type of messages for which you have provided consent.
Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation message and will no longer receive further SMS messages from that messaging program unless you provide new consent.
For assistance, reply HELP to a J&J Plumbing text message or contact us using the contact information provided on our website.
SMS consent is not a condition of purchasing services from J&J Plumbing.
4. Mobile Information and SMS Consent
J&J Plumbing LLC does not sell or share your mobile phone number, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that assist us with website operations, customer communication, scheduling, customer relationship management, and messaging services. Such providers may process information only as necessary to provide services to J&J Plumbing and are not authorized to use your SMS consent or mobile information for their own marketing purposes.
5. Information Sharing
We may share information with trusted service providers when reasonably necessary to operate our business, provide requested services, process communications, maintain our website, or manage customer relationships.
We may also disclose information when required by law, legal process, or governmental request, or when necessary to protect the rights, safety, or property of J&J Plumbing, our customers, or others.
We do not sell your personal information.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and improve the user experience.
Third-party services such as analytics, advertising, or website technology providers may collect information about website visits in accordance with their own privacy policies.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect information submitted to us from unauthorized access, disclosure, alteration, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Third-Party Websites
Our website may contain links to third-party websites or services. J&J Plumbing is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
9. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Your Choices
You may contact J&J Plumbing to request information about the personal information we maintain about you or to request correction of inaccurate information, subject to applicable law.
You may also opt out of marketing communications at any time.
For SMS communications, reply STOP to opt out or HELP for assistance.
11. Changes to This Privacy Policy
J&J Plumbing may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
J&J Plumbing LLC
Albuquerque, New Mexico
Phone: 505-589-6934
Email: admin@jandjplumbingllc.com
Last Updated: September 11, 2026